Ineligible

We are sorry. Your license is not eligible for online renewal at this time.

Possible reasons your driver's license cannot be renewed online include:

1. You did not enter your driver's license number and name exactly as it appears on your license.
2. Your driver's license is not within the renewal window (expiration date on your license is more than 6 months away).
3. Your driver's license may be suspended in Kentucky or in another state.
4. Your address is different than what is on file.
5. There is a medical reason that makes you ineligible.

If you are having trouble renewing your license online and need help please email KYTC.Onlineerrors@ky.gov.

To renew or request a duplicate license, please schedule an appointment at a KYTC Regional Office at Drive.ky.gov.